TwoTen has grown. Same team, a broader offer. Read the story

Hosting and care

A reliable home for your site, and a team to call when you need one

We host, update, secure and support your website so it stays fast, safe and working. You get fewer surprises and a team that already knows your setup.

Sound familiar?

Where clients usually are when they call us

  • Updates keep getting put off

    And you’re not sure what’s out of date or at risk.

  • The site is slow or unreliable

    Pages drag, things break and nobody’s sure why.

  • Your developer has moved on

    And nobody in-house knows how the site works.

  • Small changes take weeks

    Because there’s no one to call who can just do them.

What’s included

The whole job, or just the parts you need

  • Managed hosting

    Fast, secure hosting set up and monitored for you.

  • Updates and maintenance

    Core, plugin and theme updates, tested before they go live.

  • Security and backups

    Monitoring, hardening and regular backups you can restore from.

  • Speed and performance

    Checks and fixes so pages load quickly.

  • Technical support

    A team to contact when something needs fixing.

  • Planned improvements

    Regular small changes and new features, without a new project each time.

Process

How ongoing support works

  1. 01

    We review what you have

    And what’s worrying you about it.

  2. 02

    We agree a plan

    Sized to how much help you need.

  3. 03

    We set things up

    Hosting, monitoring and backups, moved over carefully.

  4. 04

    We keep it running

    Updates, fixes and support as part of the plan.

  5. 05

    We check in

    Regular reviews of what to improve next.

FAQs

Common questions

Can you look after a site you didn’t build?

Usually, yes. We’ll review it first so we both know what we’re taking on.

What happens if something breaks?

You contact us and we fix it. How quickly depends on your plan, which we agree with you up front.

Do we have to move our hosting?

Not always. We can work with your current host, or move you if that’s the better option.

Can we change our plan later?

Yes. Plans are sized to how much help you need and can change as you do.

Need someone to look after your site?

Tell us what you have and what’s worrying you about it.